Privacy Policy

Privacy Policy for UpcyclingKontor

UpcyclingKontor (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://upcyclingkontor.de or use our services. Please read this policy carefully.

1. Information We Collect

We may collect the following types of personal information:

  • Personal identification information: name, email address, phone number, mailing address, etc.

  • Account information: if you register for newsletters or services.

  • Payment information: only when you make purchases, processed securely through third-party payment providers.

  • Technical information: IP address, browser type, operating system, and website usage data collected through cookies and analytics tools.

2. How We Collect Information

We collect information in several ways, including:

  • When you fill out forms on our website, such as contact or newsletter subscription forms.

  • Through cookies and similar technologies while you browse our site.

  • When you interact with our customer service, email communications, or social media.

  • Through third-party services like analytics or payment processors.

3. Use of Your Information

We use your information to:

  • Provide and improve our products and services.

  • Process transactions and manage orders.

  • Communicate with you, including responding to inquiries and sending newsletters (if you opted in).

  • Personalize your experience on our website.

  • Monitor and analyze website usage to improve our services.

  • Ensure legal compliance and protect our rights.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following cases:

  • Service Providers: Third-party vendors such as payment processors, analytics providers, and hosting services.

  • Legal Requirements: When required by law or to protect our legal rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience.

  • Essential cookies: required for website functionality.

  • Analytics cookies: help us understand website usage and improve performance.

  • Marketing cookies: used only if you consent to personalized advertising.

You can manage or disable cookies via your browser settings, but some features of the site may not function correctly.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes for which it was collected.

  • Comply with legal obligations.

  • Resolve disputes and enforce agreements.

After that, your information is securely deleted or anonymized.

7. Security of Your Information

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission or storage is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal data.

  • Correct or update inaccurate information.

  • Request deletion or restriction of processing.

  • Object to certain processing activities.

  • Withdraw consent at any time (for example, for marketing communications).

To exercise these rights, please contact us at info@upcyclingkontor.de.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting the revised version on our website. We encourage you to review this page periodically to stay informed about how we protect your information.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us:

UpcyclingKontor
Marko Johanson
Haldesdorfer Straße 106 22179 Hamburg
Email: info@upcyclingkontor.de
Phone: 040 28540115